Hc_domain_cc_options - Управление настройками ограничений колл-центра домена
Hc_domain_cc_options_clean
Команда подчистки настроек ограничений Call-центра домена.
Аналог команды в CoCon:
/domain/<DOMAIN>/cc/properties/clean
Метод HTTP-запроса:
POST
Шаблон HTTP-запроса:
http://host:port/commands/domain_cc_options_clean
Код HTTP-ответа:
- 200 – в случае успеха;
- 404 – в случае ошибки.
XSD-схема XML-запроса/ответа:
<?xml version="1.0" encoding="UTF-8"?>
<xs:schema xmlns:xs="http://www.w3.org/2001/XMLSchema" elementFormDefault="qualified" attributeFormDefault="unqualified">
<xs:include schemaLocation="error.xsd"/>
<xs:include schemaLocation="ecm_common.xsd"/>
<!-- in -->
<xs:element name="in">
<xs:complexType>
<xs:all>
<xs:element name="request">
<xs:complexType>
<xs:all>
<xs:element name="system_options" type="systemCleanInType"/>
</xs:all>
</xs:complexType>
</xs:element>
</xs:all>
</xs:complexType>
</xs:element>
<!-- out -->
<xs:element name="out">
<xs:complexType>
<xs:choice>
<xs:element name="result">
<xs:complexType>
<xs:all>
<xs:element name="system_options" type="systemCleanOutType"/>
</xs:all>
</xs:complexType>
</xs:element>
<xs:element name="error" type="errorType" />
</xs:choice>
</xs:complexType>
</xs:element>
</xs:schema>
CODE
Пример:
Запрос:
http://192.168.1.21:9999/commands/domain_cc_options_clean
<?xml version="1.0" encoding="UTF-8"?>
<in
xmlns:xs="http://www.w3.org/2001/XMLSchema-instance" xs:noNamespaceSchemaLocation="domain_cc_options_clean.xsd">
<request>
<domain_options>
<system>
<option name="ldap_server_id" />
</system>
<domain name="biysk.local">
<option name="ldap_server_id" />
</domain>
</domain_options>
</request>
</in>
CODE
Ответ: 200
<?xml version="1.0"?>
<out
xmlns:xs="http://www.w3.org/2001/XMLSchema-instance" xs:noNamespaceSchemaLocation="domain_cc_options_clean.xsd">
<result>
<domain_options>
<system>
<success option="ldap_server_id"/>
</system>
<domain name="biysk.local">
<success option="ldap_server_id"/>
</domain>
</domain_options>
</result>
</out>
CODE
Hc_domain_cc_options_info
Команда просмотра настроек ограничений Call-центра домена.
Аналог команды в CoCon:
/domain/<DOMAIN>/cc/properties/info
Метод HTTP-запроса:
POST
Шаблон HTTP-запроса:
http://host:port/commands/domain_cc_options_info
Код HTTP-ответа:
- 200 – в случае успеха;
- 404 – в случае ошибки.
XSD-схема XML-запроса/ответа:
<?xml version="1.0" encoding="UTF-8"?>
<xs:schema
xmlns:xs="http://www.w3.org/2001/XMLSchema" elementFormDefault="qualified" attributeFormDefault="unqualified">
<xs:annotation>
<xs:documentation xml:lang="en">
Show domain properties.
Usage: http://server:9999/commands/domain_cc_options_info.
Implementation: hc_domain_cc_options_info.erl.
Git: git@git.eltex.loc:httpTerminal.git.
Copyright (c) 2014, Eltex. All rights reserved.
</xs:documentation>
</xs:annotation>
<xs:include schemaLocation="error.xsd"/>
<xs:include schemaLocation="ecm_common.xsd"/>
<!-- capabilitiesType -->
<xs:simpleType name="capabilitiesType">
<xs:restriction base="unionType">
<xs:enumeration value="all"/>
<xs:enumeration value="[operator_queue_calls, true]"/>
<xs:enumeration value="[operator_queue_calls, false]"/>
<xs:enumeration value="[operator_intervention, true]"/>
<xs:enumeration value="[operator_intervention, false]"/>
</xs:restriction>
</xs:simpleType>
<!-- domainPropertiesOptionsType -->
<xs:complexType name="domainCcPropertiesOptionsType">
<xs:complexContent>
<xs:extension base="baseOptionsType">
<xs:attribute name="capabilities" type="capabilitiesType" use="optional"/>
<xs:attribute name="cc_pubsub_user" type="stringType" use="optional"/>
<xs:attribute name="cc_pubsub_password" type="stringType" use="optional"/>
<xs:attribute name="generate_workitem_id_by_queue" type="booleanType" use="optional"/>
<xs:attribute name="ldap_authentication_enabled" type="booleanType" use="optional"/>
<xs:attribute name="ldap_server_id" type="stringType" use="optional"/>
<xs:attribute name="relative_rating_0_1" type="stringType" use="optional"/>
<xs:attribute name="relative_rating_0_9" type="stringType" use="optional"/>
<xs:attribute name="relative_rating_1_5" type="stringType" use="optional"/>
<xs:attribute name="workitem_isup_key" type="binaryType" use="optional"/>
<xs:annotation>
<xs:documentation xml:lang="en">
The list of domain's call center public names splitted by comma.
</xs:documentation>
</xs:annotation>
</xs:extension>
</xs:complexContent>
</xs:complexType>
<!-- resultType-->
<xs:complexType name="resultType">
<xs:all>
<xs:element name="domain_options" type="domainInfoOutType" minOccurs="1"/>
</xs:all>
</xs:complexType>
<!-- in-->
<xs:element name="in">
<xs:complexType>
<xs:sequence>
<xs:element name="request">
<xs:complexType>
<xs:all>
<xs:element name="domain_options" type="domainInfoInType" minOccurs="1"/>
</xs:all>
</xs:complexType>
</xs:element>
</xs:sequence>
</xs:complexType>
</xs:element>
<!-- out -->
<xs:element name="out">
<xs:complexType>
<xs:choice>
<xs:element name="result" type="resultType"/>
<xs:element name="error" type="errorType"/>
</xs:choice>
</xs:complexType>
</xs:element>
</xs:schema>
XML
Пример:
Запрос:
http://192.168.1.21:9999/commands/domain_cc_options_info
<?xml version="1.0"?>
<in
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="hc_domain_cc_options_info.xsd">
<request>
<domain_options domain="biysk.local"/>
</request>
</in>
CODE
Ответ: 200
<?xml version="1.0"?>
<out
xmlns:xs="http://www.w3.org/2001/XMLSchema-instance" xs:noNamespaceSchemaLocation="domain_cc_options_info.xsd">
<result>
<domain_options>
<system>
<options xs:type="domainCcPropertiesOptionsType"/>
</system>
<domain name="biysk.local">
<options xs:type="domainCcPropertiesOptionsType" workitem_isup_key="" relative_rating_1_5="negative: 1 - 2 neutral: 3 - 4 positive: 5" relative_rating_0_9="negative: 0 - 4 neutral: 5 - 6 positive: 7 - 9" relative_rating_0_1="negative: 0 positive: 1" ldap_server_id="undefined" ldap_authentication_enabled="false" generate_workitem_id_by_queue="false" cc_pubsub_user="pubsub" cc_pubsub_password="pubsub" capabilities="all"/>
</domain>
</domain_options>
</result>
</out>
CODE
Hc_domain_cc_options_set
Команда изменения настроек ограничений Call-центра домена.
Аналог команды в CoCon:
/domain/<DOMAIN>/cc/properties/set
Метод HTTP-запроса:
POST
Шаблон HTTP-запроса:
http://host:port/commands/domain_cc_options_set
Код HTTP-ответа:
- 200 – в случае успеха;
- 404 – в случае ошибки.
XSD-схема XML-запроса/ответа:
<?xml version="1.0" encoding="UTF-8"?>
<xs:schema xmlns:xs="http://www.w3.org/2001/XMLSchema" elementFormDefault="qualified" attributeFormDefault="unqualified">
<xs:annotation>
<xs:documentation xml:lang="en">
Set domain limits.
Usage: http://server:9999/commands/domain_cc_options_set.
Implementation: hc_domain_cc_options_set.erl.
Git: git@git.eltex.loc:httpTerminal.git.
Copyright (c) 2016, Eltex. All rights reserved.
</xs:documentation>
</xs:annotation>
<xs:include schemaLocation="error.xsd"/>
<xs:include schemaLocation="ecm_common.xsd"/>
<!-- domainPropertiesOptionsType -->
<xs:complexType name="domainCcPropertiesOptionsType">
<xs:complexContent>
<xs:extension base="baseOptionsType">
<xs:attribute name="generate_workitem_id_by_queue" type="booleanType" use="optional">
<xs:annotation>
<xs:documentation xml:lang="en">
.
</xs:documentation>
</xs:annotation>
</xs:attribute>
<xs:attribute name="ldap_authentication_enabled" type="booleanType" use="optional">
<xs:annotation>
<xs:documentation xml:lang="en">
.
</xs:documentation>
</xs:annotation>
</xs:attribute>
<xs:attribute name="cc_pubsub_user" type="stringType" use="optional">
<xs:annotation>
<xs:documentation xml:lang="en">
.
</xs:documentation>
</xs:annotation>
</xs:attribute>
<xs:attribute name="cc_pubsub_password" type="stringType" use="optional">
<xs:annotation>
<xs:documentation xml:lang="en">
.
</xs:documentation>
</xs:annotation>
</xs:attribute>
<xs:attribute name="capabilities" type="stringType" use="optional">
<xs:annotation>
<xs:documentation xml:lang="en">
.
</xs:documentation>
</xs:annotation>
</xs:attribute>
<xs:attribute name="ldap_server_id" type="stringType" use="optional">
<xs:annotation>
<xs:documentation xml:lang="en">
.
</xs:documentation>
</xs:annotation>
</xs:attribute>
<xs:attribute name="workitem_isup_key" type="binaryType" use="optional">
<xs:annotation>
<xs:documentation xml:lang="en">
.
</xs:documentation>
</xs:annotation>
</xs:attribute>
<xs:attribute name="relative_rating_0_1" type="stringType" use="optional">
<xs:annotation>
<xs:documentation xml:lang="en">
.
</xs:documentation>
</xs:annotation>
</xs:attribute>
<xs:attribute name="relative_rating_0_9" type="stringType" use="optional">
<xs:annotation>
<xs:documentation xml:lang="en">
.
</xs:documentation>
</xs:annotation>
</xs:attribute>
<xs:attribute name="relative_rating_1_5" type="stringType" use="optional">
<xs:annotation>
<xs:documentation xml:lang="en">
.
</xs:documentation>
</xs:annotation>
</xs:attribute>
</xs:extension>
</xs:complexContent>
</xs:complexType>
<!-- resultType-->
<xs:complexType name="resultType">
<xs:all>
<xs:element name="domain_options" type="domainSetOutType" minOccurs="1"/>
</xs:all>
</xs:complexType>
<!-- in-->
<xs:element name="in">
<xs:complexType>
<xs:sequence>
<xs:element name="request">
<xs:complexType>
<xs:all>
<xs:element name="domain_options" type="domainSetInType"/>
</xs:all>
<xs:attribute name="force" type="xs:boolean"/>
</xs:complexType>
</xs:element>
</xs:sequence>
</xs:complexType>
</xs:element>
<!-- out -->
<xs:element name="out">
<xs:complexType>
<xs:choice>
<xs:element name="result" type="resultType"/>
<xs:element name="error" type="errorType"/>
</xs:choice>
</xs:complexType>
</xs:element>
</xs:schema>
CODE
Пример:
Запрос:
http://192.168.1.21:9999/commands/domain_cc_options_set
<?xml version="1.0" encoding="UTF-8"?>
<in xmlns:xs="http://www.w3.org/2001/XMLSchema-instance" xs:noNamespaceSchemaLocation="domain_cc_options_set.xsd">
<request>
<domain_options>
<system>
<options xs:type="domainCcPropertiesOptionsType" />
</system>
<domain name="biysk.local">
<options xs:type="domainCcPropertiesOptionsType" ldap_authentication_enabled="false" generate_workitem_id_by_queue="false" cc_pubsub_user="pubsub" cc_pubsub_password="pubsub" capabilities="all" ldap_server_id="undefined" workitem_isup_key="" relative_rating_0_1="0 1" relative_rating_0_9="4 7" relative_rating_1_5="2 5"/>
</domain>
</domain_options>
</request>
</in>
CODE
Ответ: 200
<?xml version="1.0"?>
<out
xmlns:xs="http://www.w3.org/2001/XMLSchema-instance" xs:noNamespaceSchemaLocation="domain_cc_options_set.xsd">
<result>
<domain_options>
<system/>
<domain name="biysk.local">
<success option="capabilities"/>
<success option="cc_pubsub_password"/>
<success option="cc_pubsub_user"/>
<success option="generate_workitem_id_by_queue"/>
<success option="ldap_authentication_enabled"/>
<success option="ldap_server_id"/>
<success option="relative_rating_0_1"/>
<success option="relative_rating_0_9"/>
<success option="relative_rating_1_5"/>
<success option="workitem_isup_key"/>
</domain>
</domain_options>
</result>
</out>
CODE