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If redirection does not work, perform diagnostics. The instruction SoftWLC. Setting tariffs for portal authorization may may help you.
- Redirection works correctly when the address 8.8.8.8 is entered into the address bar.
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If there is no Internet access, the problem relates to configuration of redirection and white lists in a tariff.
If a tariff with white lists is configured correctly, check if addresses of DNS servers are specified on access points and available from them.
If Internet access is provided, a wrong redirection address is specified in virtual portal configuration.
Check virtual portal and tariff settings according to the instruction: SoftWLC. Setting tariffs for portal authorization
3. wpa-personal
The points to be checked are listed below.
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- Check if redirection works correctly. Open your browser and try to access a website via http (not https!), for example http://www.sberbank.ru/, http://www.rostelecom.ru/, http://eltex.nsk.ru/.
If redirection does not work, perform diagnostics. The instruction SoftWLC. Setting tariffs for portal authorization may may help you.
- Redirection has worked, a user has been authorized but has not received an SMS with a password.
If after registration on the portal a message "Data is being processed. Wait for an SMS to the entered number '79xxxxxxxxx'" is displayed, but waiting time is beyond 5 minutes, a message has been delivered to an SMS gateway, but got into a processing queue.
If a message "Sorry, due to an internal error the service is temporarily unavailable..." is displayed after registration on the portal, an error has occurred while transmitting a message to an SMS gateway which is probably unavailable at the moment. Request a password after some minutes. If the error occurs again, check SMS gateway availability from the server eltex-notification-gw. If a gateway is pinged, write eltex-notification-gw logs when sending an SMS and mail them to Eltex.
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If Internet access is provided, but redirection does not work, a wrong redirection address is specified in virtual portal configuration.
Check virtual portal and tariff settings according to the instruction:SoftWLC. Setting tariffs for portal authorization
5. wpa-enterprise
The points to be checked are listed below.
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