Hc_calls_active
Команда отображает список активных разговоров.
Аналог команды в CoCon:
/domain/<DOMAIN>/calls/list --active true
Метод HTTP-запроса:
POST
Шаблон HTTP-запроса:
http://host:port/commands/calls_active
Код HTTP-ответа:
- 200 – в случае успеха;
- 404 – в случае ошибки.
XSD-схема XML-запроса/ответа:
<?xml version="1.0" encoding="UTF-8"?> <xs:schema xmlns:xs="http://www.w3.org/2001/XMLSchema"> <xs:include schemaLocation="error.xsd"/> <xs:complexType name="domainType"> <xs:attribute name="name" type="xs:string" use="required"/> <xs:attribute name="calls_limit" type="xs:integer"/> </xs:complexType> <xs:complexType name="propertyType"> <xs:attribute name="name" type="xs:string" use="required"/> <xs:attribute name="value" type="xs:string" use="required"/> </xs:complexType> <xs:complexType name="callType"> <!-- <xs:sequence> <xs:element name="property" type="propertyType" minOccurs="0" maxOccurs="unbounded"/> </xs:sequence> --> <xs:attribute name="id" type="xs:string" use="required"/> <xs:attribute name="call_ref" type="xs:string"/> <xs:attribute name="stage" type="xs:string"/> <xs:attribute name="ocgpn_a" type="xs:string"/> <xs:attribute name="ocdpn_b" type="xs:string"/> <xs:attribute name="start_time" type="xs:string"/> <xs:attribute name="alerting_time" type="xs:string"/> <xs:attribute name="answer_time" type="xs:string"/> <xs:attribute name="display_name_a" type="xs:string"/> <xs:attribute name="display_name_b" type="xs:string"/> <xs:attribute name="category_a" type="xs:string"/> <xs:attribute name="category_b" type="xs:string"/> <xs:attribute name="iface_a" type="xs:string"/> <xs:attribute name="iface_b" type="xs:string"/> </xs:complexType> <xs:complexType name="domainOutType"> <xs:sequence> <xs:element name="call" type="callType" minOccurs="0" maxOccurs="unbounded"/> </xs:sequence> <xs:attribute name="name" type="xs:string" use="required"/> </xs:complexType> <!-- in--> <xs:element name="in"> <xs:complexType> <xs:all> <xs:element name="request"> <xs:complexType> <xs:sequence> <xs:element name="domain" type="domainType" minOccurs="1" maxOccurs="1"/> </xs:sequence> </xs:complexType> </xs:element> </xs:all> </xs:complexType> </xs:element> <!-- out--> <xs:element name="out"> <xs:complexType> <xs:choice> <!--Positive case--> <xs:element name="response"> <xs:complexType> <xs:all> <xs:element name="domain" type="domainOutType"/> </xs:all> </xs:complexType> </xs:element> <!--Or error--> <xs:element name="error" type="errorType"/> </xs:choice> </xs:complexType> </xs:element> </xs:schema>
Пример:
Запрос:
http://192.168.1.21:9999/commands/calls_active
<?xml version="1.0" encoding="UTF-8"?> <in xmlns:xs="http://www.w3.org/2001/XMLSchema-instance" xs:noNamespaceSchemaLocation="hc_calls_active.xsd"> <request> <domain name="biysk.local" calls_limit="10"/> </request> </in>
Код ответа:
200
Ответ:
<?xml version="1.0"?> <out xmlns:xs="http://www.w3.org/2001/XMLSchema-instance" xs:noNamespaceSchemaLocation="hc_calls_active.xsd"> <response> <domain name="biysk.local"> <call id="" call_ref="3033252287" stage="answered" iface_a="bsk1" iface_b="ems1" display_name_a="241000" display_name_b="" start_time="02.10.2018 12:57:55" alerting_time="02.10.2018 12:57:55" answer_time="02.10.2018 12:57:56"/> <call id="" call_ref="3036947638" stage="answered" iface_a="bsk1" iface_b="ems1" display_name_a="241001" display_name_b="" start_time="02.10.2018 12:57:56" alerting_time="02.10.2018 12:57:56" answer_time="02.10.2018 12:57:56"/> <call id="" call_ref="3037446783" stage="answered" iface_a="bsk1" iface_b="ems1" display_name_a="241002" display_name_b="" start_time="02.10.2018 12:57:56" alerting_time="02.10.2018 12:57:56" answer_time="02.10.2018 12:57:57"/> <call id="" call_ref="3041141736" stage="answered" iface_a="bsk1" iface_b="ems1" display_name_a="241003" display_name_b="" start_time="02.10.2018 12:57:57" alerting_time="02.10.2018 12:57:57" answer_time="02.10.2018 12:57:57"/> <call id="" call_ref="3041641576" stage="answered" iface_a="bsk1" iface_b="ems1" display_name_a="241004" display_name_b="" start_time="02.10.2018 12:57:57" alerting_time="02.10.2018 12:57:57" answer_time="02.10.2018 12:57:58"/> <call id="" call_ref="3045335875" stage="answered" iface_a="bsk1" iface_b="ems1" display_name_a="241005" display_name_b="" start_time="02.10.2018 12:57:58" alerting_time="02.10.2018 12:57:58" answer_time="02.10.2018 12:57:58"/> <call id="" call_ref="3045835816" stage="answered" iface_a="bsk1" iface_b="ems1" display_name_a="241006" display_name_b="" start_time="02.10.2018 12:57:58" alerting_time="02.10.2018 12:57:58" answer_time="02.10.2018 12:57:59"/> <call id="" call_ref="3049530097" stage="answered" iface_a="bsk1" iface_b="ems1" display_name_a="241007" display_name_b="" start_time="02.10.2018 12:57:59" alerting_time="02.10.2018 12:57:59" answer_time="02.10.2018 12:57:59"/> <call id="" call_ref="3050029889" stage="answered" iface_a="bsk1" iface_b="ems1" display_name_a="241008" display_name_b="" start_time="02.10.2018 12:57:59" alerting_time="02.10.2018 12:57:59" answer_time="02.10.2018 12:58:00"/> <call id="" call_ref="3053723989" stage="answered" iface_a="bsk1" iface_b="ems1" display_name_a="241009" display_name_b="" start_time="02.10.2018 12:58:00" alerting_time="02.10.2018 12:58:00" answer_time="02.10.2018 12:58:00"/> </domain> </response> </out>
Hc_domain_call_statistics
Команда для получения значения общей статистики вызовов домена.
Аналог команды в CoCon:
domain/<DOMAIN>/calls/statistics
Метод HTTP-запроса:
POST
Шаблон HTTP-запроса:
http://host:port/commands/domain_call_statistics
Код HTTP-ответа:
- 200 – в случае успеха;
- 404 – в случае ошибки.
XSD-схема XML-запроса/ответа:
<?xml version="1.0" encoding="UTF-8"?> <xs:schema xmlns:xs="http://www.w3.org/2001/XMLSchema"> <xs:include schemaLocation="error.xsd"/> <!-- idType --> <xs:simpleType name="idType"> <xs:restriction base="xs:string"> <xs:enumeration value="cp"> <xs:annotation> <xs:documentation xml:lang="en"> Simple calls </xs:documentation> </xs:annotation> </xs:enumeration> <xs:enumeration value="tc"> <xs:annotation> <xs:documentation xml:lang="en"> Teleconference calls </xs:documentation> </xs:annotation> </xs:enumeration> <xs:enumeration value="cc-active-agents"> <xs:annotation> <xs:documentation xml:lang="en"> Logged in call center operators </xs:documentation> </xs:annotation> </xs:enumeration> <xs:enumeration value="tsmn-concurrent-calls"> <xs:annotation> <xs:documentation xml:lang="en"> Call on TSMN service </xs:documentation> </xs:annotation> </xs:enumeration> <xs:enumeration value="add-on-conferences"> <xs:annotation> <xs:documentation xml:lang="en"> Add-On conferences </xs:documentation> </xs:annotation> </xs:enumeration> <xs:enumeration value="meet-me-conferences"> <xs:annotation> <xs:documentation xml:lang="en"> Add-On conferences </xs:documentation> </xs:annotation> </xs:enumeration> <xs:enumeration value="chat-room-conferences"> <xs:annotation> <xs:documentation xml:lang="en"> Chat rooms </xs:documentation> </xs:annotation> </xs:enumeration> <xs:enumeration value="dialer-channels"> <xs:annotation> <xs:documentation xml:lang="en"> Calls from dialer subsystem </xs:documentation> </xs:annotation> </xs:enumeration> </xs:restriction> </xs:simpleType> <!-- statisticType --> <xs:complexType name="statisticType"> <xs:attribute name="id" type="idType" use="required"/> <xs:attribute name="activeCalls" type="xs:token" use="optional"/> <xs:attribute name="topActiveCalls" type="xs:token" use="optional"/> <xs:attribute name="callLimit" type="xs:token" use="optional"/> <xs:attribute name="totalCalls" type="xs:token" use="optional"/> <xs:attribute name="rejectedCalls" type="xs:token" use="optional"/> <xs:attribute name="cps" type="xs:token" use="optional"/> </xs:complexType> <!-- in--> <xs:element name="in"> <xs:complexType> <xs:all> <xs:element name="request"> <xs:complexType> <xs:attribute name="domain" type="xs:string" use="required"/> </xs:complexType> </xs:element> </xs:all> </xs:complexType> </xs:element> <!-- out--> <xs:element name="out"> <xs:complexType> <xs:choice> <!--Positive case--> <xs:element name="response"> <xs:complexType> <xs:sequence> <xs:element name="statistic" type="statisticType" minOccurs="0" maxOccurs="unbounded"/> </xs:sequence> </xs:complexType> </xs:element> <!--Or error--> <xs:element name="error" type="errorType"/> </xs:choice> </xs:complexType> </xs:element> </xs:schema>
Пример:
Запрос:
http://192.168.1.21:9999/commands/domain_call_statistics
<?xml version="1.0" encoding="UTF-8"?> <in> <request domain="biysk.local"/> </in>
Код ответа:
200
Ответ:
<?xml version="1.0"?> <out xmlns:xs="http://www.w3.org/2001/XMLSchema-instance" xs:noNamespaceSchemaLocation="hc_domain_call_statistics.xsd"> <response> <statistic id="add-on-conferences" rejectedCalls="0" totalCalls="0" cps="0" activeCalls="0" topActiveCalls="0"/> <statistic id="cc-active-agents" rejectedCalls="0" totalCalls="0" cps="0" activeCalls="0" topActiveCalls="0"/> <statistic id="chat-room-conferences" rejectedCalls="0" totalCalls="0" cps="0" activeCalls="0" topActiveCalls="0"/> <statistic id="cp" rejectedCalls="0" totalCalls="114" callLimit="2000" cps="0" activeCalls="40" topActiveCalls="51"/> <statistic id="dialer-channels" rejectedCalls="0" totalCalls="0" cps="0" activeCalls="0" topActiveCalls="0"/> <statistic id="meet-me-conferences" rejectedCalls="0" totalCalls="0" cps="0" activeCalls="0" topActiveCalls="0"/> <statistic id="tc" rejectedCalls="0" totalCalls="0" cps="0" activeCalls="0" topActiveCalls="0"/> <statistic id="tsmn-concurrent-calls" rejectedCalls="0" totalCalls="0" cps="0" activeCalls="0" topActiveCalls="0"/> </response> </out>