Q: The controller does not appear in the device list.
A: Try the following options:
1) Check the power on the unit and make sure it is plugged in and the display is working;
2) Check the network availability of the device with the ping command, and make sure the DHCP server is configured correctly, including the 43 option.
Q: Card access is not available.
A: Check the configuration of the following components:
1) The worker has the correct pass number.
2) In the access pattern, the required relays are selected and the required worker is added.
Q: No camera image in the web interface.
A: When using a self-signed certificate, it is necessary for the player to confirm the certificate exclusion to view the video stream from the camera:
1) Click on the link below in your browser:
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Example: https://192.168.50.2:10001/
2) Accept the certificate exception.
3) Refresh the camera editing page.