Getting Started

Question: Where can I find the EVI Platform installation guide?

For more details, see the EVI Platform installation section.

Question: What does the system consist of?

The system is modular, with evi-core serving as the core component.

For more details, see the EVI Platform description section.

Question: How do I install the EVI platform?

For more details, see the EVI Platform installation section.

Question: Which operating systems are supported by the platform?

Ubuntu 22.04.5 LTS

Question: How do I choose a server for installation?

It depends on your requirements. To estimate the system configuration, please contact technical support.

Question: What are the product’s system requirements?

More details are provided in the Personnel and equipment requirements section.

License

Question: How can I contact you for a consultation regarding licensing?

Sales Department contacts for international clients:
foreign.sales@eltex-co.ru

Question: How do I renew a license?

Please contact the Sales Department for more information.

Question: How do I get a new license?

Please contact the Sales Department for more information.

Question: Is the price list for licenses publicly available, or how can I view it?

It is not publicly available; please contact the sales department for more information.

General questions

Question: Are there plans to integrate with other manufacturers?

We do plan to integrate with other manufacturers; please contact the sales department for more details.

Question: Is there an open API or SDK?

As of version 1.5, there is no ready-to-use open API or SDK; it is currently under development. Please contact the sales department for more information on this matter.

Question: Is there a mobile app for iOS or Android?

The mobile app is currently under development. As of version 1.4, it is not available.

Equipment

Question: What equipment is used for the access control system?

Eltex IPA-ER-020 PACS controller.

Question: Where can I find the documentation for the controller?

The documentation is available in the IPA-ER-020 PACS controller section.

Question: What equipment is used for video surveillance?

Any cameras with an RTSP link.

Eltex cameras are also available.

Question: Can a video recorder be added?

This feature is not available in version 1.5. An Eltex video recorder is currently in development.

Video surveillance

Question: Is it possible to allocate a specific amount of storage space for the camera’s archive (quota)?

This feature is not available in version 1.5; storage is limited only by the number of recording days.

Question: What is the recording format and resolution for the archive? Which stream is used for recording?

Recording to the archive is done from the main stream with the specifications indicated in the camera.

Video analytics

Question: Which graphics card should I choose for video analytics?

It depends on your requirements. To calculate the system configuration, please contact technical support with a request.

Question: Can I use a virtual machine for video analytics?

The video analytics system requires a graphics card.

For video analytics to work, the system must recognize the video card’s video driver. Without it, video analytics cannot be launched.

To operate in a virtual environment, the hypervisor must support hardware forwarding for PCI/PCI-E devices, including the video card.

Compatibility with virtualization does not guarantee stable operation of the video analytics module.

Question: Which graphics card driver should I use?

The minimum required graphics card driver version is 570. It is recommended to always use the latest graphics driver.

Question: What types of video analytics do you offer?

More details are provided in the Video analytics module section.

Question: At what maximum distance from the camera can an employee’s face be detected and recognized?

The face recognition analytics feature has the following parameters:

1. Face size in the frame;
2. Sensitivity;
3. Intent-to-pass threshold;
4. Face recognition threshold.

Under normal operating conditions, the recommended maximum distance from the camera to the face for passing through a turnstile or door is 25–45 cm. However, it is possible to configure the analytics to recognize faces from up to 4 meters away depending on your requirements, but in such cases, recognition accuracy is reduced.